Friday, April 11, 2008

DRM Fixed

So, have I mentioned how impressed with Xbox Support I am these days? A tier 3 support rep called me late this afternoon and informed me that all DRM has now been transferred to my new refurbished console, and that my issues with Golden Axe have been resolved.

I go and test and sure enough, though I needed to redownload almost all my content again, everything is fixed. I can now use all my content in offline mode again, and Golden Axe seems to be working just fine.

This was a process that was supposed to take a month, and it took Xbox Support only 2 days.

So, I got Golden Axe for free now, but re-invested those Microsoft Points into Bringing Down the Sky.

Thank you Xbox Support!

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