We, the Staff (TM) have an update for you, the desperate, raving, information-starved masses of the world. We received our return package for our poor malfunctioning Xbox 360 today, a mere 3 business days after placing the repair order.
The box is fairly straightforward - a simple, unadorned white box large enough to contain the console and some supporting foam. Enclosed within were instructions on how to pack it. All that is required of Us now is to pack away and locate the nearest Purolator drop-off point. Of course, all of this is being done at Microsoft's expense, thanks to their recently-extended warranty.
Here's hoping the repair process gets turned around in a similarly efficient manner. Stay in Our good books, Microsoft! We have so many more GamerWhore points to achieve!